TechnologyTell

Messages not working in iOS 7? Here’s a temporary fix

Sections: iDevice Apps, iPad, iPad mini, iPhone, iPhone OS, SDK and hacks, iPhone/iPod touch/iPad, iPod touch

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Since the launch of iOS 7 last month, a number of users have reported issues with the Messages app (including our editor-in-chief). According to complaints posted on Apple Support Communities, several users are facing problems with Messages not properly sending content on various devices.

iMessage

Others complain that messages are not being sent as text messages, which should happen if Apple servers are down. Some of these issues became worse with the release of iOS 7.0.2 last week (as with our editor-in-chief).

Thankfully, a temporary workaround has been suggested on multiple forums. While turning the device off and then back on may solve the problem for a few, various support community members suggest the following procedure may work better.

  1. Disable iMessage by going to Settings > Messages and turning it off.
  2. Reset your network settings by navigating to Settings > General > Reset Network. Note that you will lose your WiFi settings, so make sure you’ve got your passwords handy.
  3. After resetting, enable iMessage again. Any unsent messages will have a red exclamation mark next to them. If you tap that, you can choose to attempt to send the message again, and it should go (as with our editor-in-chief).

Are you experiencing this iMessage issue? If yes, let us know if the above-mentioned procedure works for you. In case it doesn’t work, it’s better to turn of iMessage until Apple releases a software update to fix the issue.

Read [Apple Support Communities] via [AppleInsider]

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  • Graham Cooper

    I tried this last week with no results except my battery draining a LOT faster. I found a power down/up with about 30 seconds while off worked fine.

  • Kath Gilliam

    I found that the turn the device off and back on solution worked on my ipad and iphone. The problem I continue to encounter is imessages on my computer. i have had it set up that all messages to my phone or ipad also came to my computer, whether addressed to my phone number or to my gmail. Now, that no longer works, which means I am tethered to my portable devices, which I don’t like! GRRRRR!

  • Lynn Holland

    When is the message issue suppose to be fixed? My sister and I are both experiencing the problem. Thank you.

    • http://www.kirkhiner.com Kirk Hiner

      If neither this workaround now powering down then turning back on your iDevice didn’t fix it, it looks like Apple will be rolling out an iOS 7 update next week. They’ve acknowledged the problem, so it’s a safe bet it’ll be fixed with iOS 7.0.3.

  • Lynn Holland

    Thank you!!

  • Lisa

    Followed these steps and imsg is working beautifully. You will lose wifi connection and you will need to set your wifi again but it worked😃