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Apple acknowledges iPhone 5s battery life issue, will replace affected devices

Sections: iPhone, iPhone/iPod touch/iPad

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Apple’s iPhone 5s has already had its share of issues, including one with the device’s accelerometer. Apple blamed a supplier for the iPhone 5s accelerometer issue, and addressed the issue with the latest iOS 7.0.3 (although the hardware itself may still be affected). Now, Apple has discovered iPhone 5s battery life issues that might cause the battery to drain faster and take longer to charge in some devices. The company has noted that it may have been caused by a manufacturing error.

Apple mentioned to the New York Times that the company will be individually contacting any affected customers and will be replacing the device free of charge. The iPhone 5s is supposed to get 10 hours of battery life on 3G and 250 hours of standby time, though some users have reported that they experience battery drain with the slightest use and even while it is in standby mode.

“We recently discovered a manufacturing issue affecting a very limited number of iPhone 5S devices that could cause the battery to take longer to charge or result in reduced battery life,” said Teresa Brewer, an Apple spokeswoman. “We are reaching out to customers with affected phones and will provide them with a replacement phone.”

This is not surprising, as many of Apple’s products experience issues, especially when they introduce new features in the iPhone. However, it does concern me a bit because these are issues with parts that have existed since the original iPhone (accelerometer, battery). Still, Apple seems to be on top of it and is addressing the iPhone 5s battery life problem before it can become a huge press issue for the company as with “Antennagate” in 2010.

Via [AppleInsider]

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