Apple’s new 13″ Macbook Pro has been out for about a week now, and as with many of the company’s products, some early adopters are already experiencing issues. This latest issue is one that affects the trackpad and the keyboard in the Macbook Pro, causing it to become unresponsive and not work properly.
Apple addressed the 13″ Retina Macbook Pro trackpad issue at its knowledge base site, stating, “Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (late 2013) computers and is working on an update to resolve this behavior.”
Apple does note that to reset the keyboard and trackpad, users simply have to close the computer’s display for approximately one minute and then open it again. That temporarily fixes the issue, though the update should fix it permanently. It is unclear exactly when Apple plans to release the update, though it has been on top of issues with its products as of late. Earlier this week, an iPhone 5s battery life problem was addressed by Apple, with the company agreeing to replace all defective devices.