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How do you make a giant corporation listen to just one of its customers? You smash one of its products and post it all over the internet. That’s what Michael did, when Apple refused to honor the warranty on his MacBook, citing liquid damage even though no beverages were spilled. He smashed it up with a sledgehammer and stuck the video on YouTube.
Of course, an Apple employee must’ve spotted it because the electronics firm has decided to replace the broken MacBook with a brand new model. According to Michael, “Apple bent over backwards for me, and they assured me a simple letter would have gotten the same results. I suppose I might have to try that next time before I break out the sledge…”
Now kids, Appletell does not encourage violence, but it seems that sometimes, you’ll just have to go the extra mile to get the attention of these big firms.
Via [Consumerist]
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