Macworld has reported on a Forrester computer manufacturer customer satisfaction survey released Friday in which, “Apple not only topped the list, it blew away the competition.” The ratings were based on usefulness, ease of use and enjoyability, for all three of which I’d give Apple high marks. And whereas I’m not at all surprised Apple rated so highly, I am surprised by who brought up the rear: Dell.

You may be a Mac user. Hell, you may be a Mac fanatic. But admit it, you crave one of the many little netbooks floating around. I’ve been looking to buy one for almost a year, but new ones are churned out so quickly that I don’t have time to decide, let alone buy one. more »

In a sensible ruling from the U.S. Patent and Trademark Office, Dell has been denied the trademark of “cloud computing,” based on the grounds that it is a general use term. The ruling is “not final” and Dell has six months to appeal before the application expires. “Cloud computing” refers to any service delivered over more »

In a lawsuit filed by Typhoon Touch last Monday, Apple, Inc.—along with ten other companies—were implicated in the proceedings. The lawsuit was focused on Dell, but Apple, Fujitsu, Toshiba, Lenovo, Panasonic, HTC, Palm, Samsung, Nokia, and LG were all mentioned. The lawsuit involves patents filed by Typhoon Touch, specifically numbers 5,379,057 (“Touch Screen and Computer more »

In a recent survey by the NPD Group, some interesting new things have happened regarding market shares, specifically for laptops. Although Hewlett Packard and Dell continue to dominate with 20.8% and 15.1% market shares respectively, Apple is approaching fast. With Sony and their VAIO slipping to a distant 9th place (from 6th), Apple finally dug more »

The New York Department of Education has halted an order on Macs due to a wireless connectivity issue with their infrastructure. Apple has been hard at work trying to resolve this issue and a fix is expected to come with a new Leopard release, most likely 10.5.3. For now the machines are being held at more »

I just received a 23″ Cinema Display. I bought it off of eBay for the “cheap” price of $600. This is a steal compared to Apple’s list price of $899 before tax and shipping, but a rip-off when comparing it to a similar monitor.

Before the Cinema Display, I had a 24″ HP. Cost? $369, before tax and shipping. It had four USB ports compared to the Cinema’s two. It could tilt from perpendicular to the desk all the way to parallel to it. It could move up and down. It could swivel. It could even rotate to portrait mode. It was very feature-paced for only about $400, but I got a Cinema Display anyway. I’m a sucker for the Apple brand.

Advertorial: Ever imagine why it took sooo long to get tech integrated into the workplace? Dell tries to begin to explain the answer in the hilarious video featuring Olivia Munn and “the boardroom”. Burn it! (you have to watch to get the joke) Now only if it was Apple…sigh.

Apple’s computer market share has been steadily increasing over the past years as more and more frustrated Windows users make the switch, but as Seth Weintraub writes for Computerworld.com, this week “the Mac platform finally has a big win in its hands.” Apple has finally beat out Dell as the number one computer in higher more »

5. Response time The first thing that comes to mind with response time is gaming. Wait, Macs don’t play games, do they? Well, the answer is yes, they do play games, just that Windows has a larger variety of games to play on the platform. However, response time is not only for gamers. Having a more »