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Microsoft Apologizes to Cloud Storage Users, Gives 1-Month of Xbox Live for Free

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Over the last past weekend, some users had a difficult time accessing Microsoft’s Cloud Save on the Xbox 360. It was caused by an unknown glitch in the system, so in return, Microsoft has a pre-new year gift for Cloud Save users. After all, you are trusting Microsoft with your data. Microsoft will be providing its users with one-month of free Xbox Live.

As most are aware, Sony, the manufacturer of the Playstation brand, had a their users’ information stolen by a hacking group. They provided goodies but the company has encountered many more problems than Microsoft. It appears that Microsoft has a pretty tight, solid system running, and one glitch every now and then is acceptable. Here is the best part, the users who were effected by this do not have to do a thing. The users at stake have been automatically identified and applied to the free one-month perk. Alex Garden, the general manager of Xbox Live, expresses his apologies below.

“We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again.”

[Source Digital Trends]

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