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GadgeTell Review: TeamViewer HD for iPad

Sections: Computers, Downloads, Mobile Computers, Reviews, Web 2.0 / Social Networking, Web Apps, Wireless

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Does Great Aunt Mary drive you nuts with asking you to diagnose her computer problems from across the country? Perhaps your business requires you to occasionally view material on a client’s computer?

If you’re thinking ‘yes,’ then TeamViewer HD for iPad might be a good solution for you. It’s not without its flaws but it’s not bad for remote viewing.

It’s easy enough to access. Install TeamViewer on the target machine and launch the program. The user will see a screen with a login ID and password. Enter both of those into your iPad app and you’re in. As you can see from the following screenshot, the view is pretty good.

See that little keyboard icon (the one under my iTunes mini player). That brings up the on-screen keyboard. You can use the standard iPad keyboard layout or you can select an alternate version with more navigation options and function keys, in theory giving you all the options of the desktop keyboard.

Unfortunately, this option gives you the illusion that you can actually do stuff on the remote computer, which isn’t always easy. You see how I’m accessing Microsoft Word? Well, I had used the onscreen keyboard to type something but my text isn’t visible in the screenshot. That’s not intentional. I could type. I just couldn’t scroll so that I could see what I was typing. I hope I didn’t make any typos.

In conclusion, TeamViewer HD isn’t a bad tool if all you need to do is view. Actually controlling the remote computer is challenging and frustrating. The consumer version is free, so I’m not complaining much, but if you need to do serious diagnosing and repair, this probably isn’t the app for you.

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