Over the past seven months we have tried to keep the site as objective as possible and report the facts, often confirming rumors with companies prior to posting them — if they don’t reject the rumor we post it. I have also stayed clear from turning the site into a personal blog or outpost for rants and/or raves about company experiences. Unfortunately, I am extremely fed-up and am going to use this post as a short rant about Optimum Online. If you are interested click on, if not I apologize and will make sure to wash my mouth out with soap after I am done.
I have been a subscriber of Optimum Online in New Jersey ever since the internet was available over cable lines. Monthly bills have only increased over the years and the speeds have yet to improve (unless you want to pay more). I also at times have spotty speeds and face the inherent issues of cable, Thursday nights the speeds are extremely slow since everyone in town has their TVs on. My most recent problem deals with port 25.
What is port 25? Port 25 is a very commonly used port for email servers to send email via Outlook (port 25=smtp). When moving our offices over the weekend I moved back to NJ and hooked up my PC to the internet. Like times past when I was in for a weekend or so I could only receive email not send it. Now that I will be working from here I need my outgoing mail server (it does not do much to be able to receive but not send). So I began to research this issue. It turns out that Optimum Online (as well as some other ISPs) block port 25, so you can not send email from non ISP addresses.
Thanks to the power of blogs I see that this issues started a while back. Howard Greenstein blogged about this issue back on August 29, 2004. Like I did today, he contact Optimum Online and asked about the problem. They said to both him and I that this was implemented to block spam and protect the integrity of their servers. Now I just finished business school and I heard about integrity for four years, and let me tell you, it has nothing to do with servers (yes, I know the word has multiple meanings). Regardless, I have the option of paying an extra $9.99 per month to remedy this problem.
Oh wait, you can solve this ‘problem’? How surprising that it will cost me an additional charge of $120 per year to solve this. Now I do have the option of changing my outgoing mail server to the Optimum server address (mail.optonline.net) but then my emails will appear as spam to the recipient because the server and email address names do not match). For now I will take the less expensive option because I cannot warrant paying even more for internet.
Where is Google with free wireless nationwide internet when i need them…