Last week a few of the “secrets” of the iPhone began to surface and today we are learning even more thanks to the Sales Training Manual that MacRumors was able to get a hold of. The Sales Training Manual provides some great selling points for the iPhone which gives us some more details on features, at least some of them. Hopefully WWDC will reveal some more but for that we will have to wait just a bit longer. We should also mention that while the Sales Training Manual scans seem authentic they could possibly have been faked.
Some good news, some bad news and some that we could have just assumed based on what we already knew, which leads me to be just a bit more indecisive on whether to make the purchase on June 29th.
1. Mobile Phone
- EDGE & Wi-Fi (802.11 b/g) & Bluetooth for headsets.
- Dial with the touch of a finger. (no mention of 1 touch) It all seems to be a few touches to dial.
- Video or music will pause when you accept a call, then resume when the call ends.
- It will sync contacts from Address Book on Mac and Outlook or Outlook Express on a PC.
- Speakerphone and vibrate modes.
- You can multi-task, surf the web or check email while on a call.
- Three Way Conference calling.
- Sync from a Mac or PC.
- 2.0 megapixel camera.
- View and navigate with the swipe of a finger.
- Zoom ability when viewing pictures.
- Ability to view in portrait or landscape mode.
- Ability to use photos with other iPhone applications such as email, wallpaper or contacts.
3. SMS Text Messaging
- Quick access from home screen
- On screen indicator to let you know how many SMS messages you have.
- Threaded messaging.
- Full QWERTY keyboard. (This we were already aware of, time will tell how capable it will actually be.)
- Audible new message alert.
- No IM conversations with instant messaging users.
- No support for MMS, although you can still send and receive pictures via email.
4. Music and Video
- Touch control for music with full on screen controls.
- Album artwork will be displayed while music is playing.
- Browse with Cover Flow.
- Ability to choose between widescreen or fullscreen video.
- Syncs with iTunes on Mac or PC just like an iPod.
- Rich formatting
- Support for IMAP and POP3.
- Yahoo! Push email.
- Scroll messages with the touch of a finger.
- Phone numbers can be dialed from an email message.
- Ability to see full version of websites, not a stripped down mobile version.
- Ability to scroll and zoom with the touch/tap of a finger.
- View in landscape mode.
- Tabbed browsing.
- Google Search built in.
- Bookmarks are synced with your Mac or PC through iTunes.
- Weather and Stock Widgets are listed, hopefully more will included or available for use.
8. Google Maps
- Standard Google Maps features.
- Will not support TeleNav solutions currently offered by other AT&T devices.
- No GPS support, a big downfall if you ask me.
And just like any good Training Manual there are sections for “Identifying Customer Needs” and “Overcoming Objections” which based on some of the features that would have been nice such as GPS the objections section should come in handy. While I am excited about the iPhone I am just not seeing the real draw to it, other than its an Apple product.