HP has recently announced plans to shut down their cloud-based storage service. The service, Upline, which was originally launched last April will soon be closing down. The stated reason for termination was that “HP continually evaluates product lines and has decided to discontinue the HP Upline service,” which I would imagine somehow means that it was not proving worthwhile in terms of money.
The Upline service will officially close on March 31, however current customers will see their backups stopping as of February 26. Those backup files will then remain online and available till the end of March. After the March 31 deadline, customers will no longer have access to any files that are remaining in their Upline accounts. Bottom line, if you are a current customer, make sure you get your files quickly, before you lose them.
As for any current paying customers, according to HP, you can expect a refund for the “full amount of the fees you paid for the service.” Those refunds will be returned by your original payment method, and you should see that money before March 31, 2009.
This just goes to show that online services, even those from a reputable or big company cannot always be trusted. This email makes me pretty happy that I never decided to use the Upline service. I had signed up for an account, but eventually settled with SugarSync for my online backup needs. Let’s just hope that they stay around.