AMEX wants to call and SMS your mobile and other phone lines
by at March 6, 2009 4:12 pm
Sections: Business News, Cellphones, Communications
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Better look at the fine print of your terms of service agreement if you hold an American Express card. AMEX is changing the agreement to allow the company to call a card holder from any phone line that the person uses to ever get in touch with the company. This could mean calls on your cell phone, a friend’s phone, hotel phones, etc. They can also use this information to send out SMS messages as well.
And don’t think that AMEX will be footing the bill for these charges. Within the terms of service is the following, “You agree to pay any fees or charges you incur for incoming calls or text messages from us without reimbursement.”
This new rule could prove tricky, especially if you use a public or friend’s phone and could have your AMEX information broadcast to people you don’t want to. However, AMEX assures cardholders that they would not give out any personal information without first verifying the identity of the person. The new telephone communications rule will go into effect April 2.
Read: [Wired]
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