AT&T pulls the visual voicemail update for the BlackBerry Bold

Are you a BlackBerry Bold user? Still have not performed the last update that would have given you visual voicemail?

Well, it is a little late to worry now because AT&T has gone ahead and pulled that update. Of course, due to the reasoning behind the removal you may not be all that upset that you missed out.

It turns out that there was “an issue” with that update. Given that it must have been big enough to warrant a removal, however AT&T’s official statement mentioned that it “affected a small number of customers in a handful of markets.” Thankfully it did not affect, fingers crossed, the BlackBerry Bold that I have on my AT&T Family Plan.

That issue “may create call performance problems.” The good news is that those performance problems can be fixed, but it will require a call to customer service to find out the fix.

In the meantime, unless you are experiencing an issue, as AT&T stated, you can “continue to enjoy” the benefits of visual voicemail. Otherwise if you were not able to upgrade when the update was originally available you will have to wait until AT&T makes it available once again, which at this time has no time estimate.

Via [BGR]