Free tax help: TurboTax team tackles tax trouble on Twitter

As tax time rolls around here in the US, TurboTax has jumped on the Twitter bandwagon and will answer questions tweeted from taxpayers. TurboTax is using Twitter to answer general tax questions as well as support questions for their tax software, TurboTax. TurboTax is the nation’s best-selling tax software.

“People are increasingly going online to file their taxes. Now they can just as easily go online to get answers from @TeamTurboTax on Twitter,” said Scott Gulbransen, lead for @TeamTurboTax. “This expands the options people have to get answers – whether it’s on Twitter, on the Web or on the phone.

TurboTax looks to have a team of 13 on Twitter responding to questions. So far, there looks to be a lot of activity and the team seems very responsive. It’s an aggressive move by the TurboTax team and as we’ve seen from some companies, a very handy well to assist customers. You can get your tax questions answered at @teamturbotax.

Company site: [TurboTax]