It seems like over night Google went from one of the most loved companies on the Internet to one of the most hated. All because of it’s new Buzz service. First a lot of users complain about privacy issues, which Google fixes in days. Then there are complaints that it doesn’t work as well as FriendFeed with some things, that it floods Gmail inboxes with messages and still has lingering privacy issues. After all of that, the Canadian government is investigating Buzz, and EPIC is asking the US to do the same.
The privacy issues here are certainly warranted, there aren’t going to be many people who would say they want their email and other information shared without having much of a choice. If Google had warned users upfront that all information would be made publicly available if they chose to use Buzz it might have been a lot better. There is an option to opt-out of Buzz, though perhaps it would have been better for Google to make it an opt-in service instead. The company’s moves to fix those issues should be commended, even if the problems were terrible to begin with.