The concept of bill shock may become a thing of the past. The FCC and the CTIA have come to an agreement that requires mobile providers to send alerts to customers who are close to, or have gone over their monthly allotment of voice, text and data services. There had been hundreds of customer complaints within the last year from customers that were hit with bills they couldn’t possibly afford. In about 18 months, all carriers will have adopted this new alert system.

RIM has seen better times. At this point in time, its BlackBerry smartphones are falling behind in the market. Customers are flocking to the iPhone and various Android devices at increasing rates. BlackBerry phones just don’t have the third-party support or the all-important “it factor” that’s required of phones these days. While RIM desperately tries to get its act together, it needs to rely on its upcoming BlackBerry smartphones such as the BlackBerry 9930 and 9900 to get by. A Boy Genius Report source says that RIM is so dependent on these devices, it’s pressuring carriers to approve them “no matter what.”

Despite the recent announcements of AT&T buying T-Mobile the latter company won’t just stop making improvements. To help kick off CTIA T-Mobile has announced that it will be doubling it’s 4G data speed. The speed increase means that T-Mobile’s 4G network will theoretically be able to reach 42 Mbps. The first markets to get the more »

It’s no secret that T-Mobile USA isn’t in the best of shapes at the moment. The company lost 56,000 accounts last year while it started the year at number four of the top US carriers. All the other carriers gained users last year. So, it’s not too surprising that Deutsche Telekom, the German parent company more »

Wow. 20% of downstream traffic during primetime hours is streaming video from Netflix according to Sandvine’s “Fall 2010 Global Internet Phenomena” study. Netflix says only 66% of its customers have streamed video online so far. The company looked at traffic sources and expects its news to be a wake up call to US carriers. Thats more »

We are just about on Samsung Galaxy overload here, and while we are looking forward to finding out the official pricing — here are a few other remaining bits of information. Some of these are good and some are not so good. Either way, they are what they are. Samsung will release a Wi-Fi only more »

Samsung has changed their game plan to a “one for all” philosophy. First, their Galaxy S smartphone stormed all of the carriers in North America in some form or fashion. Now, Samsung has announced that they are taking the same approach with their much anticipated Galaxy Tab device in terms of carriers. Yes that means more »

Palm has recently posted their Q3 results, and I hate to say that many people would be surprised by this, but those results were not all that great. In fact, Palm posted a net loss of $22 million dollars. Of course, that loss almost seems good as compared to the $98 million loss that they more »

Sometimes a good partnership will come to an end, no matter how strong and stable your company is, it will tend to suffer some major setbacks no matter how you try to avoid it. Take the case of the recent falling out between Qwest and Sprint Mobile. After rescuing Qwest a few years ago when more »