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HP has been a little up and down with their recently announced Upline service. After being announced on April 7, the service seemed promising, but was quickly taken off-line on April 18 with little explanation as to why it was going down or even for how long it would be gone.

The good news is that the Upline service is now back online. According to HP the service will pretty much pick up where it left off and everything will restart automatically. Meaning any backups that you had setup will begin to run at their scheduled time, as well as any files that you have backed up or stored in your account will be just where you left them.

All things considered its hard too complain that much, after all they are giving new users the option to get a basic 1-user Home plan for free for the first year, but at the same time it is a little worry some that it could disappear again.

Keep reading for the full email from HP regarding the return of the Upline service…

HP has taken their recently announced Upline service offline. An email from HP revealed the bad news that they have “suspended operation” and unfortunately gave no details as to when the service will return, other than a mention that they anticipate the downtime to be “temporary and short in duration” with a promise of email notification when it does return.

An attempt to login simply offers a message stating:

“The HP Upline Service is temporarily unavailable.”

To take the outage a little further it seems the service was initially intended for users in the US only, however the online signup initially allowed anyone to register. Sadly it looks like those located outside the US will not be regaining their access, at least not anytime soon.

After hearing about the Upline service I was initially excited and signed up almost immediately, in part because the service was free to try and use for a year, but also because I thought it would be a reliable service considering it was from a big name company. Sadly this just goes to show that you can never be too careful with your data, thankfully I have not uploaded any items that I cannot live without. Keep reading for the full bad news email from HP…