Paypal adds new fees with no notice

Last month Paypal quietly began charging new fees to its customers who have personal accounts without actually notifying them of the change. The new fees apply to payments marked as “Goods” or “Services.” Such payments were previously free but will now be charged a fee of about 2.9% plus 30 cents. When confronted, Paypal claimed the new fees had been announced in email, news articles, and Paypal’s own blog. However that turned out to be untrue. The only thing mentioned in those announcements was Paypal’s decision to allow its customers with premium accounts to make personal transfers for free.