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Verizon users reporting data outages on both 3G and 4G networks

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If you are a Verizon Wireless customer and are having trouble with your data connection this morning — rest assured in knowing that you are not alone. The details are coming by way of the Verizon Wireless support forums where users are beginning to post reports of 3G and 4G data outages across the country. more »

Unsatisfied with free apps, BlackBerry customers hit RIM with class action suit

In the middle of October, BlackBerry users around the world started getting hit with service outages. Customers in the United States, Africa, the Middle East, Canada and other countries were without BlackBerry Messenger, email or the internet in general for a few days. RIM tried to make up for the outage by offering a suite of free apps that it estimates carries a value of over $100, and free technical support. That olive branch is not being accepted by the Consumer Law Group. The group has filed a class action lawsuit against RIM on behalf of Canadian BlackBerry smartphone owners.

RIM says sorry with free apps

Last week was not good for RIM. As the iPhone 4S was building up steam for its release, customers in India. Europe, the Middle East, the United States and Africa were unable to access crucial BlackBerry services. RIM finally fixed everything on October 13, but not before outages that lasted three days in some countries. RIM is apologizing to its BlackBerry users with apologetic words and free apps. Over the next four weeks (starting on October 19), apps that are worth over $100 combined will be free from BlackBerry App World. Customers can pick them up until December 31.

Tumblr back after lengthy outage

Popular blogging platform Tumblr is back online after an outage that lasted over a day. Rumors flew that the site had been the victim of a DDoS(Dedicated Denial of Service) attack spearheaded by infamous hacking group 4chan, but the company’s blog blamed the outage on database issues. The company says their infrastructure was simply unprepared more »

Down is the word for several major websites

Down was the word for several major websites this week. Apple and AT&T both had the overwhelming flood of customers rushing to pre-order the upcoming iPhone 4 crash their sites-in fact the problem got so bad that they, along with Best Buy, had to stop taking pre-orders all together. Twitter suffered another outage as well, more »

Twitter hit by outage

Twitter suffered an outage early yesterday that knocked both the main site and APIs offline for an hour. It’s not known what caused the outage but according to their blog, the site is nearly back to normal: We had a system-side issue this morning starting around 0800 Pacific that resulted in twitter.com experiencing two 30 more »

Twitter back online, blames a “sudden failure” for outage

Twitter is back up and returning to normal following a service disruption that knocked the site offline for nearly 2 hours earlier this morning. Twitter’s official blog had this to say about the incident: We are experiencing an outage due to an extremely high number of whales. Our on-call team is working on a fix. more »

BlackBerry data services a no-go in North America

According to reports from CrackBerry and other sources, data in BlackBerry’s across North America is said to be down and currently functioning as it should. Browsing the web and using data intensive apps are said to not be working, or working extremely slowly. However, more important services such as email is said to be still more »

Breaking: North American BlackBerry users currently experiencing email delivery issues

Just like the logo above, it looks like RIM is currently experiencing some trouble. And it seems the trouble is coming where it will hit BlackBerry users the hardest — with their email. According to the reports, all North American BlackBerry users are experiencing delays in receiving email. In other words, they are not getting more »

GMail’s down and out again

GMail is suffering yet another outage and Google officials say it could last as long as 36 hours for some people. The outage started early this morning, and while Google says the problem was partially fixed for some people, an undetermined amount still are without access to their email. Google has so far declined to explain what caused this latest outage but a spokeman did explain why they often take so long to fix:

Asked why some Gmail outages last more than 24 hours, Matthew Glotzbach, product management director of Google’s Enterprise, told IDG News Service in November 2008 that those instances are “very rare.”

“Where there are problems is in the cases where we can’t fail that user over [to the backup] for whatever reason — there’s an error with the account, or the master and the slave [copies] are out of sync. So in a few circumstances, we have been unable to fail a user over and we can’t restore that user’s access to the service until we restore that physical location. This is an area where we’re constantly getting better and some of the things we’ve done as a result of our learnings over the last few months address that,” he added.

GMail has been plagued with numerous outages. In August 2008 the users of the service suffered through three separate outages. The first, on August 6th, affected Apps Premier users, who were hit with another outage on August 15th. The third outage occurred on August 11th and also affected AP members. Then in October another outage hit, knocking out email service for 30 hours. The latest was just 2 weeks ago when a major outage cut most of GMail’s users off from their email for nearly 3 hours.