PC gamers know a special kind of frustration, that no other kind of gamer ever has to experience. They know the pain of having a game that should work on their system not, just because of one requirement error or misstep. Which is why many go to GOG.com for older games, because the site has something of a guarantee that older games that normally wouldn’t work on modern systems, will. Yet still, even with that kind of reassurance, sometimes things just don’t work. That’s where the GOG.com Worldwide Money Back Guarantee comes into play.
GOG.com has just announced a new policy in which anyone who has a game that doesn’t work can get their money back. If you buy a game that you think should work, try to play it, and find it doesn’t work, just go to GOG.com’s support. If the technician can’t work things out, you get all of your money back. Just feel that burden lift from your shoulders.
The best part of this announcement isn’t the assurance that you’ll never have to worry if a GOG.com game will work. It’s the special trailer the staff of GOG.com put together to announce their new Worldwide Money Back Guarantee. It’s truly a thing of beauty, while also being the kind of nightmare you hope you’ll never experience. Watch and enjoy.
Just keep in mind that you only have 30 days from the date of purchase to get your money back if a game from GOG.com doesn’t work. Which means it’s a good idea to try it right away. You don’t want to miss out on a deserved refund. If you just want your money back because you accidentally bought a game you didn’t want or decided you didn’t want it, you only have 14 days to request a refund. This guarantee also applies to any games purchased 30 days before December 9, 2013, the day it was put into effect.
Basically, GOG.com is making a push to offer the best customer service to its providers. It’s a good thing.