Something happened in the wee hours of December 7th that hosed a lot of people’s Netflix access through Windows Media Center. An error “cannot authorize device” keeps popping up, no matter how many times you authorize the device, sign in and out, or restart your machine. This isn’t the first time this has happened, but it looks like it’s a whole new error with a unique fix unlike the others. Thanks to PricklyTech, we now have a fix:
- Exit Media Center
- Open Internet Explorer and click Tools and then Internet Options.
- Click the Delete button — check all of the check-boxes and then click the Delete button. Click OK.
- Browse to http://www.netflix.com and sign in.
- Close Internet Explorer
At this point I started Media Center again and when I clicked on the Netflix icon I was prompted for my Netflix credentials. The only problem was that the Netflix application would not allow me to type anything in to the user-name or password fields.
So I closed Media Center and then opened Internet Explorer again and opened the Netflix site again.
I closed Internet Explorer and opened Media Center again – this time I got a pop-up from the Netflix application regarding authentication — so I clicked OK and then it worked.
Your mileage may vary, but my WMC Netflix playback with its swanky interface is now back up and running again. Netflix is apparently working with Microsoft to figure out what happened, but until then, hopefully this procedure will keep you running. I have found that it only stays fixed for about an hour, so you’re going to need to keep repeating it until the system is repaired. If you haven’t tried the Media Center implementation of Netflix yet, I suggest you give it a whirl even if you’re just using it for computer playback. It’s probably the slickest Netflix interface out there, and works almost equally well with a keyboard and a remote control. Now if only Hulu would get this tight and not make me suffer through clumsy hacks to integrate its mediocre app, all would be right with the world.